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Job Description: MAIN FUNCTIONS
Provides support to customers by answering inquiries, troubleshooting customer problems and taking orders. Prepares correspondence and fulfills customer needs to ensure customer satisfaction. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. Position will receive direction and support.
This position level would typically include junior Customer Service (CS) representative performing mostly tasks that do not require prior extensive experience.
SKILLS AND QUALIFICATIONS
Excellent verbal and written communication skills, customer service experience
Release Comments: Deadline for Submissions: May 13 2019
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