Name: PG

PG Overview:

P

  • Act as lobby ambassador for a premier high rise residential location.
  • Assist residents, visitors with main door ingress and egress from main Lobby.
  • Provide personal service assistance of the highest level that may include but is not limited to guest suite bookings, handling dry cleaning, deliveries, calling taxis, booking limousines, and more.
  • Acknowledge and greet all residents and guests with utmost courtesy.
  • Log daily events in Binder provided, making note of important issues as they occur.
  • Maintain up to date knowledge of building amenities, services and procedures.
  • Respond to general inquiries regarding services & pass on important messages to the building manager.
  • Complete security / mechanical room patrols.
  • Have an understanding of security issues that may occur in the building.
  • Remain accessible to residents during your shift, staying at the desk as much as possible.
  • Provide excellent customer service at all times, while developing and maintain positive rapport with building residents and visitors.
  • Understand and operate the private elevator(s) swipe card system.

Job Requirements

  • MUST hold a current AB Security License.
  • MUST e able to comfortably use Microsoft Excel, Word, and Outlook email.

  • Professional, positive, and enthusiastic, self motivated and dedicated & have a reliable means of transport.
  • Dependable and articulate. MUST speak, write, and read English with proficiently.
  • Well groomed at all times and willing to wear uniform assigned.
  • Required to lift up to 30 lbs at times, and able to walk up 5 flights of stairs.
  • Monitor & CCTV Cameras for possible intruders.


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