Coordinator, IS/IT

  • 5 months ago
  • 1 way to apply

What Platform Calgary is Hiring for:

The Opportunity

Do you love devising clever solutions using technology? If there is an issue with a digital system can you research and apply a fix that improves on the original? We are looking for a team member that has a diverse set of skills and is driven to repair, improve, protect and design a broad range of digital services. We’ll need you to create a new firewall rule so members can access the IoT VLAN, edit the website repo and push a minor template change to production, troubleshoot A/V when the live stream is glitching, figure out the optimal number of licenses on which tier for that new SaaS, figure out why the API isn’t pulling in the number of founders and yes, whisper to the printer so it relinquishes tray 4. 


What you will be doing: 

  • Monitoring and administering a Cisco Meraki based network.

  • Software support / admin: Google Workspace, Hubspot, Asana, Zoom and Slack.

  • Managing an inventory of Windows 10 systems plus staff’s BYODs. Knowledge of Mac OS and Chrome OS.

  • Website maintenance. Light Dev Ops / Web development: Git, Silverstripe, Full Stack, DNS and domain management.

  • Deskside assistance for Staff and members of the Platform Innovation Centre.

  • Digital security monitoring, training and policy review.

  • A/V, event production and video communication: Experience running live events is an asset. 

  • Documentation: Maintain an Notion based knowledge base 

  • Software integration: We use many SaaS platforms and need to connect this using their APIs. Experience with financial systems integration would be an asset, including POS and accounting systems.


What you will bring:

  • Being an IT professional means that you bear the burden of data stewardship and are responsible for the well being of Platform’s digital existence. This is both a personal responsibility and a responsibility to the organization to operate with the utmost of care and integrity implementing and enforcing IT policies. We’re looking for somebody that takes this charge seriously.

  • Ability to thrive in a fast-paced, team environment with changing/competing priorities and tight timelines, including managing several initiatives at once.

  • A bachelor’s degree in a related discipline along with 3 to 5 years’ work experience as an IT Coordinator. 

  • You enjoy learning together with your teammates and helping others to succeed in their work as well.

  • You prioritize balancing work and personal life.

  • Proof of vaccination against COVID-19 or have a valid religious or medical reason not to be vaccinated.


Bonus Skills:

  • Experience working in a dynamic non-profit environment.

  • Competencies in Excel, Sage Intacct, Google Workspace, Asana, Slack, and HubSpot.


What you will receive:

  • Medical & Dental Benefits including a Health Spending Account.

  • Group RRSP matching program & Group Life Insurance.

  • Opportunities for professional development.

  • Salary Range: $45,000 - $58,000


Platform Calgary is committed to creating a diverse and inclusive environment. We encourage

applications from all qualified candidates including aboriginal persons, members of sexual minority groups, persons with disabilities, visible minorities and women. We will provide any requested accommodation to candidates with disabilities throughout the recruitment process.

Platform Calgary requires its team members to have up to date vaccinations to minimize risks associated with COVID-19.


We thank all applicants for their interest but only those shortlisted will be contacted. We are hoping to undertake first interviews by January 10, but the role will remain open until filled.


Location / region:

This listing from Platform Calgary is available in Calgary (Downtown).

About Platform Calgary:

Who is Platform?

Platform Calgary is laser focused on making Calgary a global hub for startups and innovation. We believe that an inclusive, tech-led approach to economic growth and diversification will unlock new avenues of prosperity for current and future Calgarians. Already one of the world’s top 100 emerging innovation ecosystems, our goals are ambitious: over the next 10 years we want to see a 10x increase in the rate of startup creation and growth lead to the creation of 30,000 future proofed jobs.


To make this vision a reality, we are opening  the Platform Innovation Centre, Calgary’s Home for Innovators. With 60+ partner organizations already connected and aligned in vision under one roof, we are collectively what our name suggests: a platform upon which to build, with an expansive, efficient and well resourced network of support at its foundation. Along with our partners we offer innovators everything they need to get started and get growing: educational programming, community, advice and a globally-connected network of resources.


At heart we are trusted collaborators with our partners that work alongside us, and are tireless champions for every innovator that comes through our doors. 


What’s it like to work at Platform?

Yes, our goals are ambitious. Some might say aggressive. (Yes!) We’ve set the bar high for ourselves and for Calgary’s tech community. The only way we’ll get there is if a) the next 10 years in tech are the best in Calgary’s history, for everyone, and b) we are a catalytic organization that, at its core, is highly collaborative AND highly entrepreneurial.


Our team is passionate about supporting startups and innovators no matter where they’re at, but is equally enthusiastic about seeing our partners thrive as they deliver on our shared vision for Calgary. At the end of the day, we’re all working together to empower the people building the next economy.


We hire experts and generalists with complementary skills and a shared attitude: we value integrity, creativity and diversity, and we thrive as part of integrated teams that revel in delivering results. If you’re considering joining our team, it is important that you understand we are blazing new trails in our city. A lot of what we need to be able to do in the future is being built today. (Hint: look elsewhere for well-worn playbooks and a slow moving routine.) Read our Guiding Principles for the litmus test on how we determine and prioritize the work we do.


Diversity in the people we hire is essential for truly collaborative work, and for the impact we are accountable for in the community we serve. We foster a workplace in which individual differences are recognized, appreciated, and respected to fully develop and utilize each person’s talents and strengths. We operate a hybrid and flexible work environment to support the best results from our highly collaborative teams. 


Our beliefs are the foundations of Platform’s growing culture. Written by all of us, we are each accountable to these beliefs and work to reinforce them in our daily work: 

  • Ship It: I do what it takes to get work out the door even if it’s not perfect, and learn how to make it better.

  • Shout Out: I revel in my coworkers’ efforts and accomplishments

  • Move the Needle: I drive transformational results by focusing on opportunities that create measurable impact at scale.

  • All Hands: I take initiative to listen, ask and contribute in whatever ways I can because I have experiences and knowledge that matter.

  • Build to Last: I make decisions today that create foundations for the future of Calgary.

  • Top Priority: I safeguard my health and wellness and know I am supported by the team to take care of myself.

If you’re ready to be a part of a highly collaborative team that is making a difference in the future of Calgary, come talk to us.



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