Executive Housekeeper - Delta Hotels by Marriott Whistler Village Suites - (190014T1)

  • 3 years ago
  • 1 way to apply

What Delta Hotels by Marriott Whistler Village Suites is Hiring for:


    Here's To Your Journey with Delta
     With our diverse portfolio of locations, you’ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that''s right for you. With more than 1100 managed properties and 19 brands you''ll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your World™ at Delta Hotels.   
          The Delta Hotels by Marriott Whistler Village Suites,
        located at 4308 Main St, Whistler, British Columbia, V0N1B4 is currently hiring a Executive Housekeeper.

  Responsibilities include:

     Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Responsible for inspecting areas of responsibilities and following up with a plan for improving results.    CANDIDATE PROFILE     Education and Experience  • High school diploma or GED; 3 years experience in housekeeping or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in housekeeping or related professional area.   CORE WORK ACTIVITIES    Managing Housekeeping Operations and Budgets  • Ensures compliance with all housekeeping policies, standards and procedures. • Understands the importance of department’s operation on the overall property financial goals and educates staff on details as appropriate. • Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met. • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. • Inventories stock to ensure adequate supplies. • Supervises an effective inspection program for all guestrooms and public space. • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. • Ensures all employees have proper supplies, equipment and uniforms. • Communicates areas that need attention to staff and follows up to ensure understanding. • Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.   Conducting Human Resources Activities  • Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them. • Schedule employees to business demands and for tracks employee time and attendance. • Ensures employees understand expectations and parameters. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy. • Observes service behaviors of employees and provides feedback to individuals. • Ensures employee recognition is taking place on all shifts.  • Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns. • Participates in employee progressive discipline procedures. • Review employee satsifaction results. • Participates in interviewing and hiring of team members with the appropriate skills.    Ensuring Exceptional Customer Service  • Sets a positive example for guest relations. • Participates in the development and implementation of corrective action plans to improve guest satisfaction. • Empowers employees to provide excellent customer service. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Responds to and handles guest problems and complaints. • Strives to improve service performance.  

  To apply now, go to: https://jobs.marriott.com/marriott/jobs/190014T1?%3Flang =en-us/

  
  Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.

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  So, we ask, where will your journey take you?
   - 
  Marriott International is an equal  opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.Notification to
Applicants: Delta Hotels Whistler Village Suites takes seriously its obligations under the applicable
provincial legislation and will provide accommodations to job applicants
needing assistance.  If you require an accommodation in relation to this
job posting, our online application or an interview, please call 905-366-5227
or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond
to your request.  Please note that this phone number and email are only
for those individuals who would like to request an accessibility accommodation
as part of the recruiting process.
  

 

Location / region:

This Full-time listing from Delta Hotels by Marriott Whistler Village Suites is available in Calgary.

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