Purchasing Manager

  • 1 month ago
  • 1 way to apply

What Microserve is Hiring for:

About us: 

At Microserve, we are an industry leader in providing technology solutions to public and private sector clients across Western Canada. Headquartered in Burnaby, BC, with offices in Halifax, Victoria, Calgary, and Edmonton, we employ over 400 staff, and are one of the largest technology solutions providers, recognized our ability to deliver and innovate to meet the changing needs of our clients. 

Position Overview: 

Microserve is looking for a Purchasing Manager to join our Procurement Team. If you are looking to join a fast-paced purchasing team, manage large purchasing contracts and work along some of the best people this is the role for you! This role can be done remotely anywhere in Canada.

In this role you will be responsible for sourcing equipment, goods and services and managing vendors. The successful candidate will be able to perform strategic procurement activities across multiple categories of spend, search for better deals and find more profitable suppliers. You will be responsible for negotiating prices and contracts with multiple vendors while maintaining relationships that have been built upon for over 20 years. You will also be responsible for determining quantity and timing of deliveries and forecasting upcoming demand. You will liaise between vendors, Sr. Leadership, clients and internal teams to ensure the timely and successful delivery of our products according to our client needs and company goals

At Microserve we pride ourselves in providing our clients with innovative product solutions that meet a high standard of excellence. If this sounds like the role for you, please review the responsibilities and requirements below.

Key Responsibilities

  • Establishes, monitors and assesses the performance of the Purchasing Team against the goals of the individuals and the Team in support of the Company goals
  • Supports and executes best practices in accordance with the sourcing and purchasing strategy by managing supplies and suppliers for selected projects
  • Evaluates and manages existing and potential suppliers
  • Assists with the development and deployment of supplier performance metrics incorporating the fundamentals of price, delivery, quality, capability, reliability and other performance attributes
  • Develops cost saving initiatives and a Strategic Purchasing Plan
  • Identifies and implements the processes and systems required to support the Companies procurement strategy
  • Provides input in relation to improving the planning system and business processes 
  • Develops and nurtures supplier relationships and trust through open and interactive communication 
  • Remains current with market trends through relationships with vendors and the community
  • Utilizes the existing ERP system so that supplier issues are resolved, but also generate root cause and preventative measures
  • Practices respect for people with communication, consideration and cooperation
  • Achieves personal and department service metrics and performance factors
  • Builds strategic alliances cross functionally and with suppliers
  • Responsible for any internal Microserve purchasing requirements as appropriate 
  • Support projects/initiatives such as strategic sourcing, policy and process reviews, maintenance of vendor databases, cost analysis and reporting
  • Assist the Director of Strategic Sourcing in developing commodity plans and competitive sourcing strategies to furnish required materials and services
  • Assist the Director of Strategic Sourcing in negotiation and contract management
  • Drive continuous improvement in material and service costs by identifying, prioritizing and driving cost saving opportunities
  • Liaise with warehouse staff to ensure all goods arrive in good condition
  • Ensure all purchasing activities are tracked and resolve issues as required
  • Research and evaluate industry trends and suppliers including monitoring and analyzing district spending trends
  • Prepare regular and ad hoc reports
  • Identify and leverage manufacture and supplier resources to help facilitate client requirements
  • Maintain a strong understanding of vendor pricing programs
  • Respond to client RFQs and other procurement requests independently or as part of a larger response team
  • Participate in call-based and other marketing or lead generation campaigns as required
  • Fill orders by transferring orders to fulfillment; communicating expected delivery date; monitoring purchase orders created in the system until closed. 
  • Maintains and improves quality results by following standards; recommending improved policies & procedures
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities. 
  • Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job role.

Desired Attributes

  • Exceptional interpersonal skills with the ability to develop and maintain effective internal and external working relationships with all levels of the organization
  • Effective team leader with the ability to lead change and manage ambiguity
  • Supportive of colleagues, decisive and able to resolve difficulties under adverse conditions
  • Ability to handle difficult clients and situations
  • Able to prioritize and manage time effectively
  • Attention to detail and accuracy
  • Hands-on, roll up your sleeves, do whatever it takes to get the job done
  • Excellent problem-solving skills
  • Energetic self-starter with demonstrated flexibility and adaptability
  • Able to meet tight deadlines in a fast-paced, fun and professional environment


  • Preferred Bachelor degree in Business Administration, or equivalent knowledge in Materials Management or Purchasing
  • PMAC designation would be considered an asset
  • Preferred a minimum 8 years of relevant experience, with at least 3 years of leadership experience
  • Experience in a similar or related industry is an asset
  • Previous ERP experience required 
  • Strong interpersonal skills with proven ability to negotiate effectively 
  • Demonstrated understanding purchasing processes, MRP, inventory and production principles 
  • Possess commercial understanding of the business and ability to plan and forecast demand
  • Manage financial aspects of the role and understand the budget management process
  • Previous leadership experience with skills in management, delegation and motivation
  • Knowledge of relevant computer applications (CRM, MS Word, Excel, PPT, Project)
  • Proven ability to influence cross-functional teams without formal authority
  • Global supply chain experience preferred

Location / region:

This Full-time listing from Microserve is available in Calgary NE, Calgary NW, Calgary, Calgary (Downtown), Calgary SW, Calgary SE.

About Microserve:

Technology is empowering. It helps us accomplish more with fewer resources. We can use it to maintain high-quality work, even at breakneck speeds, or to achieve things we haven’t imagined yet. And it connects us, allowing us to stay in contact anytime, anywhere.

At Microserve, we use technology to empower our clients to succeed. That means delivering the kind of IT support and consultation that helps turn your goals into reality.

Microserve is headquartered in Burnaby, BC, with offices in Victoria, Calgary, Edmonton and Halifax. Founded in 1987, we support the IT needs of businesses and organizations across industries throughout British Columbia, Alberta and Atlantic Canada, with clients ranging from mid-sized operations to enterprise-level organizations. We partner with each of our clients, regardless of size, to provide custom, responsive IT support and solutions that propel our clients toward their goals.

We genuinely believe we’re the best choice for IT support in Canada.

Read more on Microserve job listings

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